1. Definitions and Applicability
In this document, "platform" refers to both the 37777 port website and mobile application. "User" or "member" means any person who has registered on this platform or is using its services. "Services" refers to casino games, sports betting, live dealer games, fishing games, virtual sports, and all other entertainment services provided by 37777 port.
These terms take effect from the moment any service on the platform is used. By completing registration, the user confirms that they have read, understood, and agreed to all of these terms. Starting to use any part of the platform constitutes acceptance of these terms.
Alongside these terms and conditions, our Privacy Policy and Responsible Gaming Policy apply with equal importance. Together, these documents form the legal basis of the relationship between the user and 37777 port.
2. Eligibility and Age Requirement
To open an account and use services on 37777 port, a user must be at least 21 years of age. This is a mandatory requirement — services are not provided to anyone below this age limit.
2.1 Other Eligibility Requirements
- Users must register with accurate and genuine information.
- A person may operate only one account.
- Using a proxy or VPN to access services is prohibited.
- The payment account used for financial transactions must belong to the user.
3. Account Registration and Security
Providing a correct name, mobile number, and date of birth is mandatory when registering on 37777 port. 37777 port reserves the right to forfeit any account created with false information, along with any balance held in it.
3.1 Account Security
The user is required to keep their account login details (username and password) confidential. Sharing a password with anyone else or allowing a third party to use the account is strictly prohibited. The user bears full responsibility for any loss arising from such a situation.
If unauthorized access to an account is suspected, the 37777 port support team must be notified immediately. Changing the password is also recommended in such cases.
3.2 Identity Verification (KYC)
Before initiating a withdrawal, or for transactions above a certain limit, 37777 port may request a copy of a national identity card or passport to confirm identity. A withdrawal request may remain pending until this process is complete.
4. Deposit and Withdrawal Policy
Deposits on 37777 port can be made via bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, various major Bangladeshi banks can be used, including Dutch-Bangla Bank, BRAC Bank, and Islami Bank.
4.1 Minimum Amounts
- Minimum Deposit: ৳200 (per method)
- Minimum Withdrawal: ৳1,000
4.2 Withdrawal Processing Time
Approved withdrawals are generally completed within 10 to 45 minutes. To withdraw via the same payment method, the user must use the same mobile banking account or bank account from which the deposit was made.
4.3 Transaction Integrity
Every transaction must be made from the user's own payment account. Using a third party's payment account will result in the transaction being cancelled, and the account may be subject to investigation.
5. Bonuses and Promotional Offers
New members on 37777 port will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. Upon accepting this bonus, a wagering requirement of 10 times the bonus amount must be completed before any bonus winnings can be withdrawn.
5.1 Bonus Example
For example: depositing ৳1,000 gives a bonus of ৳2,000, making the total balance ৳3,000, with a wagering requirement of ৳2,000 × 10 = ৳20,000.
5.2 Bonus Terms of Use
- The bonus can be claimed only once (per account).
- After claiming the bonus, the wagering requirement must be completed within the specified time.
- Bonus balance cannot be withdrawn directly — only winnings from the bonus are withdrawable after the wagering requirement is met.
- If bonus abuse is detected, or an attempt is made to claim bonuses through multiple accounts, the account will be closed.
- 37777 port reserves the right to change bonus terms or cancel promotions at any time.
6. Betting and Gaming Rules
Each game and betting section has its own rules, which will be displayed when the game loads. The following general rules apply:
6.1 Sports Betting
Odds displayed in sports betting are valid for a specific period. If odds change after a bet is submitted, the odds at the time of submission will apply. If an event is cancelled, the bet amount will be refunded.
6.2 Casino and Live Games
In casino games, the result of each round is determined by a Random Number Generator (RNG). In live dealer games, the dealer's decision is final unless a technical error is proven. Bets from rounds cancelled due to a technical error will be refunded.
6.3 Multi Bet
A multi bet combines multiple selections together. If all selections do not win, the entire bet is lost — there is no benefit for a partial win unless the special terms of a combination bet apply.
7. VIP Program and Weekly Cashback
The 37777 port VIP program has four levels: Bronze, Silver, Gold, and Platinum. Each level offers a weekly cashback benefit, calculated at a set rate on the total net loss for that week (total losses minus total winnings).
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.4% weekly cashback
- Gold: Up to 0.6% weekly cashback
- Platinum: Up to 0.8% weekly cashback
For example: if a Gold level member has a net loss of ৳20,000 in one week, they will receive ৳20,000 × 0.6% = ৳120 cashback. Cashback is added directly to the account balance. The requirements for advancing VIP levels are detailed on the 37777 port VIP page.
8. Prohibited Activities
Any of the following activities are strictly prohibited and may result in account closure along with forfeiture of balance:
- A single person operating multiple accounts.
- Using bots, automation software, or artificial intelligence to place bets or play games.
- Placing opposing bets for the purpose of bonus abuse.
- Any attempt to interfere with or hack the platform's software.
- Using another user's identity or payment details.
- Placing bets or receiving funds on behalf of a third party's account.
- Participating in any fraudulent activity on the platform.
If suspicious activity is detected, 37777 port may suspend the account until the investigation is complete.
9. Account Suspension and Closure Policy
37777 port reserves the right to temporarily or permanently close any account for the following reasons:
- Violation of these terms and conditions.
- Registration using a false identity or information.
- Extended inactivity on the account (more than 12 months).
- Failure to complete age verification.
- Upon court order or at the request of a law enforcement agency.
9.1 Voluntary Account Closure
If a user wishes to close their account, they can contact the support team. The opportunity to withdraw any withdrawable balance will be given before the account is closed. Detailed rules on self-exclusion and cooling-off periods can be found in the Responsible Gaming guidelines.
10. Personal Data and Privacy
Personal data collected during registration and subsequent use is stored securely by 37777 port and used only for service improvement and identity verification purposes. Data is not sold or shared with third parties, except where required by law.
Full details on how personal data is collected, used, and stored can be found in our Privacy Policy. User consent and data protection rights are also discussed there.
11. Limitation of Liability
37777 port is an entertainment platform. The platform bears no liability for money lost in games or betting — gaming and betting always carry financial risk.
11.1 Technical Disruptions
If a bet or game is disrupted due to loss of internet connection, power outage, or any other technical issue, 37777 port will make every reasonable effort to resolve it. However, the platform's liability for any resulting financial loss in such circumstances is limited.
11.2 Third-Party Services
37777 port is not directly responsible for any issues with game providers, payment processors, or other third-party services. However, efforts will be made to assist in resolving such issues.
12. Policy on Changes to Terms
37777 port reserves the right to change, add to, or cancel these terms and conditions at any time. For significant changes, users will be notified via their registered mobile number or through a notice on the platform.
If a user continues to use the platform after changes are made, they are considered to have accepted the new terms. For this reason, it is advisable to check this page regularly.
12.1 Dispute Resolution
If a dispute arises on any matter, please first contact 37777 port via 24/7 live chat or email support. Our support team is ready to assist in both Bengali and English. Detailed answers to common questions can be found in our FAQ section.